Privacy Policy

Last Updated: February 13, 2026

1. Introduction

MH Strategy Solutions LTD ("we", "us", "our", or the "Company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://mhstrategysolutions.com (the "Website") or engage with our services.

This policy applies to all individuals who access our Website, use our services, or otherwise interact with us. By using our Website, you acknowledge that you have read and understood this Privacy Policy.

We are registered in England and Wales. Our registered address is 2 ST CHADS ROAD, BRADFORD, BD8 9DE. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, MH Strategy Solutions LTD is the data controller.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Personal Data You Provide

• Identity Data: your full name, job title, and company name.
• Contact Data: your email address, telephone number, and postal address.
• Communication Data: the content of messages you send to us via contact forms, email, or telephone.
• Service Data: information related to the services you request or enquire about.

2.2 Technical Data

• Internet Protocol (IP) address
• Browser type and version
• Operating system and platform
• Device type and screen resolution
• Time zone setting and location data
• Pages visited, time spent on pages, and navigation paths

2.3 Usage Data

• Information about how you use our Website and services
• Referring website addresses
• Date and time of your visit
• Page response times and download errors

3. How We Collect Your Information

We collect information through the following methods:

3.1 Direct Interactions

You may provide us with your personal data directly when you:

• Fill in our contact form on the Website
• Send us an email or correspond with us by post or telephone
• Request a consultation or enquire about our services
• Subscribe to our newsletter or marketing communications

3.2 Automated Technologies

As you interact with our Website, we may automatically collect Technical Data and Usage Data through the use of:

• Cookies: small data files stored on your device
• Server logs: records of requests made to our web server
• Analytics tools: third-party services that help us understand Website usage

3.3 Third Parties

We may receive personal data about you from third parties, including:

• Analytics providers (such as Google Analytics)
• Advertising networks
• Search information providers
• Business partners and referral sources

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide our services: delivering IT consulting, network solutions, and support services you have requested.
• To respond to enquiries: processing and responding to your contact form submissions, emails, and telephone calls.
• To improve our Website: analysing how visitors use our Website to enhance user experience, functionality, and content.
• To send marketing communications: with your explicit consent, sending you information about our services, industry insights, and company updates.
• To comply with legal obligations: meeting our regulatory and legal requirements under applicable law.
• To protect our interests: detecting, preventing, and addressing fraud, security issues, or technical problems.
• To administer our business: managing our internal operations, including troubleshooting, data analysis, testing, and statistical purposes.

5. Legal Basis for Processing (GDPR)

Under the UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following legal bases:

• Consent: where you have given us clear consent to process your personal data for a specific purpose, such as receiving marketing communications. You may withdraw your consent at any time.
• Performance of a Contract: where processing is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract.
• Legitimate Interests: where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes improving our services, Website security, and business development.
• Legal Obligation: where processing is necessary for compliance with a legal obligation to which we are subject.

6. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

6.1 Service Providers

We may engage trusted third-party service providers to assist us in operating our Website and delivering our services, including:

• Web hosting providers
• Email service providers
• Analytics providers
• IT support and maintenance providers

These service providers are contractually obligated to process your data only on our behalf and in accordance with our instructions.

6.2 Legal Requirements

We may disclose your personal data if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency), including to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

6.3 Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your personal data.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

7. International Data Transfers

MH Strategy Solutions LTD is based in the United Kingdom. Your personal data is primarily stored and processed within the UK.

Where we transfer your personal data outside the UK, we ensure that appropriate safeguards are in place to protect your data, including:

• Transfers to countries that have been deemed to provide an adequate level of data protection by the UK Government
• Use of specific contracts approved for use in the UK (such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses)
• Other lawful transfer mechanisms as permitted under the UK GDPR

If you would like further information about the specific safeguards applied to the export of your personal data, please contact us using the details provided below.

8. Data Retention

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorised use or disclosure
• The purposes for which we process the data and whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

In general:

• Contact form submissions: retained for up to 24 months after your last interaction with us, unless a longer retention period is required for ongoing business purposes.
• Contract and service data: retained for 6 years after the end of the contract to comply with legal and regulatory obligations.
• Marketing consent records: retained for as long as the consent is valid, plus 12 months after withdrawal.
• Technical and usage data: retained for up to 26 months.

When your personal data is no longer required, we will securely delete or anonymise it.

9. Your Rights Under GDPR

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of Access: you have the right to request a copy of the personal data we hold about you.
• Right to Rectification: you have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: you have the right to request that we delete your personal data in certain circumstances (also known as the "right to be forgotten").
• Right to Restrict Processing: you have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: you have the right to request that we transfer your personal data to another organisation, or directly to you, in a structured, commonly used, and machine-readable format.
• Right to Object: you have the right to object to the processing of your personal data where we are relying on legitimate interests as our legal basis.
• Right to Withdraw Consent: where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within one month. In certain circumstances, we may extend this period by a further two months, in which case we will inform you accordingly.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. You can contact the ICO at https://ico.org.uk or by telephone on 0303 123 1113.

10. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to distinguish you from other users and to provide you with a better browsing experience.

10.1 Types of Cookies We Use

Cookie Type	Purpose
Essential Cookies	These cookies are necessary for the Website to function properly. They enable core functionality such as security, session management, and accessibility. You cannot opt out of these cookies.
Analytics Cookies	These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve the Website's performance and user experience.
Functional Cookies	These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we have added to our pages.

10.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking or deleting cookies may affect the functionality of our Website and your user experience.

11. Third-Party Links

Our Website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy policies or practices. We encourage you to read the privacy policy of every website you visit when leaving our Website.

12. Children's Privacy

Our Website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to delete that information promptly.

If you believe we may have collected information from a child under 16, please contact us immediately using the details provided below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last Updated" date.

Where changes are significant, we will make reasonable efforts to notify you, such as by placing a prominent notice on our Website or by sending you an email notification (where we have your email address).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us: